Payment & Refund Policy

Invoices and payments

Fees, taxes, adjustments, payment instructions and due dates are stated on the relevant quotation or invoice. A payment is treated as verified only after gateway confirmation or authorised financial review.

Refunds

Refund requests are reviewed against the engagement terms, work completed, disbursements, applicable law and the payment method. Approval is not automatic.

This policy should be reviewed by the chamber’s authorised professional advisers before public launch.